In e-commerce services, TTALogistics focuses on two main areas:

B2B – Business to Business:
This is a type of transaction between businesses, accounting for approximately 90% of the total. B2B transactions are primarily conducted on e-commerce application systems such as value-added networks (VAN), supply chain management systems (SCM), and e-commerce trading platforms. Here, businesses can showcase their products, find partners, place orders, sign contracts, and process payments through these systems. At a higher level, these transactions can be automated. B2B e-commerce offers many practical benefits to businesses, particularly in reducing costs for market research, advertising, marketing, and negotiation, while increasing business opportunities.

B2C – Business to Customers:
This is a type of transaction between businesses and consumers. Businesses use electronic means to sell goods and services to consumers. Consumers, in turn, use electronic means to select, negotiate, place orders, pay, and receive goods. However, this type of transaction only accounts for about 10%. To engage in this business model, companies typically establish a website, create a database of goods and services, and carry out marketing, advertising, and direct distribution processes to consumers. B2C e-commerce brings benefits to both businesses and consumers. Businesses save significantly on sales costs since they do not need showrooms or sales staff, and management costs are also reduced. Consumers find it convenient as they do not need to visit stores and can choose and compare multiple products simultaneously.